No F12 Option?

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justingeiger
Not my first gig

Posts: 7

No F12 Option? Sept 13, 2018 17:48:11 GMT

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Post by justingeiger on Sept 13, 2018 17:48:11 GMT

Typically we see the option for recovery boot, we are encountering some problems, and now that option is no longer there.

Is there a way I can point to the system restore once inside windows? I just don't know where the file is located and windows says it cannot find one. This machine goes on a truck tomorrow

Thank you!

Justin

coryfroke
Staff

Posts: 30

No F12 Option? Sept 14, 2018 14:09:45 GMT via mobile

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Post by coryfroke on Sept 14, 2018 14:09:45 GMT

Acronis Secure Zone should be visible in file explorer by selecting “This PC”.

If you don’t see it there, we may need to restore the overclocking profile on that machine... If someone changed something like boot timeouts, it may be booting too fast to display the prompt.

If you can see Acronis Secure Zone, please follow the instructions I sent you via your support ticket yesterday. If not, let me know and we’ll dive into other possibilities.

Last Edit: Sept 14, 2018 14:42:44 GMT by coryfroke

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