After a few years of solid running our hippo (total hardware shutdown) began crashing. We were running a version of v4.2, so I did a clean install of v4.3.2 and system is still crashing repeatedly within hours. Where should I start troubleshooting?
Crash happens during multiple system states: Programming timeline, from Mix page, and from custom pinboard even while user is not using the interface (although outputs are active.) Regardless of whether FPS @ 60 or less, etc.
We are running zookeeper on host machine, not on separate computer.
We will go through bouts of solid performance... a few weeks then more repetitive crashes.
I would recommend contacting support with some more information support.green-hippo.com/conversation/new it could be a number of things, but first we will need to find out what sort of crash it is and then what is causing it.