Zookeeper wont close and desktop layouts are missing Posted by Nick Charalampidis on 26 August 2014 03:24 PM
Symptoms: Zookeeper works fine, but can't close. Desktop layouts are missing. In log there are a lot of messages (exceptions about Settings) Reason: Settings file which is managed by windows has become corrupted.
To fix: You will need to copy the below into the address bar in my computer. (If you cannot see the address bar you will need to right click on the cream coloured area next to the search and folders button and make sure address bar is ticked. You may see the word address appear but no bar. You will then need to drag the address tab down below the back and forward button.)
The following folder address: C:\Documents and Settings\VJ\Local Settings\Application Data\Green_Hippo and delete any content. This forces the settings file to be re-written next time the application is started.
Applies to software Version V3 Applies to hardware version All