This is my first time purchase of Hippotizer Boreal, i am still very new to this machine i just wondering, if may be someday the hippo is infected by virus : 1. Is there any possibilites about how to recover hippo into factory default state ? 2. on the new machine there are several animation and effect , if we can recovery the hippo are we gonna loose all the factory default animation and effects ? 3. I already submit my registration, but not yet reply from the hippo, what is the purpose of the registration ? after registration do we get a code to access the timeline ? because i still cant acces the timeline
1- There is a way to restore the factory settings on your hippo. On bootup there is a prompt to press f12 to restore to factory settings. What this does is completely restore the C: drive to a factory state, so be cautious that important files should be saved to the D: drive or an external drive before doing this. Also it is important to remember that when doing this all external devices should be unplugged except for monitor keyboard and mouse. Any USB drives or Strata drives inserted into the machine will cause issues with the restore. That being said since the restore only wipes the C: drive all media in the D: drive will be saved so you do not need to re import.
2- The effects for each layer and mix are built into hippo and are created with an installation of the software so they should remain the same unless newer versions of software remove them or add new ones.
3- The registration does not affect any component accessibility. Have you tried adding the timeline component in the configuration tab of zookeeper?